Changing lives. Building careers.

SUMMARY DESCRIPTION 

The Training Specialist, Quality Assurance, will create and conduct training programs to enhance the skills and competencies of employees in a medical device-regulated environment. The Training Specialist will assess training needs, develop curriculum, and deliver training sessions to improve workplace performance and align with Integra’s core values. The Training Specialist will collaborate with various stakeholders to identify training gaps and develop targeted solutions to address them. They will also be responsible for evaluating the effectiveness of training programs and make necessary adjustments to ensure continuous improvement. Additionally, the Training Specialist will create and maintain standard on-boarding protocols for new hires to streamline the process. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Building annual, biannual, quarterly, etc. training programs and preparing training plans, with subject matter experts, that adhere to GDP and GMP standards. 

• Identifying training needs by periodically evaluating ongoing programs to ensure that they reflect any changes or have opportunities to be improved. 

• Translating requirements into training plans and maintaining training matrices with each of the groups to ensure both compliance and business needs can be met, including appropriate levels of cross-training. 

• Creating and maintaining standard onboarding protocols for new hires to streamline the process and ensure consistency across Operations and the greater site. 

• Acclimating new hires to the business and conducting orientation sessions in partnership with Quality and Environment Health & Safety. 

• Assessing training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior. 

• Working with Document Control and platform leads to review document curriculums and ensure they are mapped to the appropriate associate. 

• Working with Document Control Team, Quality, and Manufacturing Engineering to ensure awareness of procedural changes and when they are released. 

• Responsible for effectively interacting with all levels of associates and all functional departments within the organization. 

• Effectively works in a team setting, supports team goals and objectives.  

• Delivering training courses as necessary and coaching others in delivering training courses. 

DESIRED MINIMUM QUALIFICATIONS 

The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. 

Education & Experience: 

• Bachelor’s degree or equivalent with 3+ years of experience, Master's degree with 0-2 years of experience

• Adequate knowledge of learning management software. 

• Experience in GMP and quality systems regulations (ISO 13485:2016, CFR 820). 

• Proven experience in designing multiple training events in a manufacturing setting. 

Required Knowledge, Skills, and Abilities 

• Knowledge of Microsoft Office software applications. 

• Knowledge of Microsoft Excel and the ability to develop charts and trend data. 

• Knowledge of instructional design theory and learning principles. 

• Effective communication skills, both written and verbal. 

• Superior organizational skills and demonstrated ability to perform multiple tasks. 

• Ability to work independently with minimal supervision. 

• Ability to present complex information to a variety of audiences. 

TOOLS AND EQUIPMENT USED 

• Knowledge of Microsoft Office software applications and the ability to navigate in Agile/Oracle